Terms of Service
Terms of Service
Effective Date: 04/05/2020
Website: www.russellhobbsafrica.co.za
Support Email: russellhobbshelp@gmail.com
1. Introduction
Welcome to www.russellhobbsafrica.co.za (“we”, “our”, “us”). These Terms of Service govern your use of our website and the purchase of any products from our store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
3. Products and Services
We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
All products are subject to availability. We reserve the right to discontinue or limit products at any time.
4. Orders and Payments
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorised to use the selected payment method
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You authorise us to charge the full order amount
We reserve the right to refuse, cancel, or limit any order at our discretion, including suspected fraud, unauthorised transactions, or stock limitations.
5. Pricing
All prices are displayed in South African Rand (ZAR) unless stated otherwise. Prices may change at any time without notice.
We are not obligated to honour pricing errors.
6. Shipping and Delivery
Delivery is subject to our Shipping Policy. While we aim to meet delivery estimates, we are not responsible for delays beyond our control, including courier disruptions, weather conditions, or incorrect address information provided by the customer.
Ownership and risk of products pass to you once delivered.
7. Returns and Refunds
Returns and refunds are governed by our Refunds & Returns Policy. By placing an order, you agree to the terms outlined in that policy.
8. Intellectual Property
All content on this website, including logos, images, text, graphics, and design, is our property or licensed to us and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without our written permission.
9. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to gain unauthorised access to our systems
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Disrupt or interfere with website security or functionality
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Provide false or misleading information
We reserve the right to restrict or terminate access to users who violate these terms.
10. Limitation of Liability
To the fullest extent permitted by law, www.russellhobbsafrica.co.za shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased.
Our maximum liability shall not exceed the amount paid for the product in question.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of this website or violation of these Terms.
12. Privacy
Your use of our website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as outlined in that policy.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms regularly.
14. Governing Law
These Terms are governed by the laws of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.
15. Contact Information
If you have any questions about these Terms of Service, please contact us: